If a video shows Age restricted by TikTok or Country restricted on your Videos page, TikTok is blocking that video from being posted anywhere. Every control on that row is locked: no Amazon product, no manual TikTok link, no keyword, no manual post. There is nothing to fix on our side, and adding an Amazon product will not unlock it.
Get the restriction removed in TikTok
The restriction comes from TikTok, so it has to be lifted in TikTok:
Open the TikTok app.
Tap Profile.
Tap the ☰ Menu in the top right.
Select Settings & Privacy.
Open Audience Controls.
Make sure Age 18 and older is turned OFF.
Video tutorial: https://youtu.be/7JkbRF5lY1E?si=9r90fT8tS1QUsKyy
Then you wait
Turning the setting off does not clear the flag right away. TikTok takes 5 to 10 days on average to fully remove the restriction from videos that are already flagged. There is no way to speed that up from our side or yours.
Once TikTok lifts it, the video unlocks on the next sync and goes back to posting normally. You do not need to do anything else.
Turning the setting off now also stops new videos from getting flagged, so it is worth doing straight away even while the older ones are still waiting.
Country restricted videos work the same way. TikTok is blocking them and there is nothing to fix in Scaled Creator.
