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I'm getting this error (at the bottom it says "something went wrong") when trying to reconnect my Instagram account.

S
Written by Support

A "something went wrong" error at the bottom of the screen when reconnecting Instagram is usually a cached login, not a broken account.

Open a private or incognito browser window and try the reconnection there. If you have a desktop available, use that rather than a phone.

Your saved Instagram login on a standard browser is what stops the Instagram page from loading during the connection, and a private window bypasses it.

If it still fails in a private browser, email [email protected] with a screenshot of the error.

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