If TikTok hashtags are still appearing in your Facebook or Instagram posts, the first thing to check is whether the Remove TikTok Hashtags setting is actually enabled. In most cases it was never turned on, or the change was not saved.
Step 1: Verify the setting
Go to https://www.scaledcreator.com/post-settings and locate the Remove TikTok Hashtags option.
Confirm that Remove TikTok Hashtags is turned ON and that the change has been saved.
If this setting is off, Scaled Creator copies the original TikTok caption, including all TikTok hashtags, to Facebook and Instagram.
Step 2: Expected behavior
Once Remove TikTok Hashtags is enabled, all newly published Facebook and Instagram posts have TikTok-specific hashtags removed automatically.
This setting only affects future posts. Posts that have already been published are not updated.
Step 3: If the setting is already enabled
Double check the issue is happening on newly published posts, not on older posts that were scheduled before the setting was turned on.
If everything looks correct and new posts still carry TikTok hashtags, email [email protected] with the Facebook or Instagram post URL and a screenshot of your Post Settings showing Remove TikTok Hashtags enabled.