It is common to see a lot of keyword comments, sometimes on a video with 100k+ views, while your Amazon Associates report shows zero clicks and zero commissions. Before assuming links are not being attributed, check these four things in order.
1. Comments are not clicks
Someone commenting the keyword and receiving a DM does not mean they clicked the Amazon link or made a qualifying purchase. There is naturally a big drop between comments, DMs sent, actual Amazon clicks, and purchases.
2. Do not test with personal, friend, or family purchases
Amazon states commissions are not paid on personal purchases, and purchases involving friends, relatives, or associates may be considered ineligible. Amazon determines this on their end, so those test clicks and orders often never appear in the report.
3. Check your Tracking ID
Amazon accounts can have multiple Tracking IDs and reporting can be filtered by individual ID, so make sure you are looking at the same ID connected inside Scaled Creator. You can see the connected ID by clicking the Amazon icon at https://www.scaledcreator.com/accounts
How to find the Tracking ID: https://www.youtube.com/watch?v=ukvKG1BPgY0
4. Amazon reporting is not instant
Unlike TikTok Shop, Amazon says most orders appear within about three hours, and the Earnings Report is only current through the previous day or until a product ships. Give it a day before assuming something is broken.
If attribution still looks wrong after those four, an account can be verified individually. Email [email protected] with the email address you signed up for Scaled Creator with and a screenshot showing your Amazon Associates Tracking ID. It will be compared against what is connected on our end to confirm your links are attributed to the correct account.